A Conversation with Indy Young – ocux.org

Join us for a chat with the warm and engaging Indi Young who may touch on cognitive empathy, listening deeply, mental model diagrams, and investigating the problem space.

Guest: Indi Young
Host: Shraddha Swaroop
Video Editor: David Nguyen

Sections:

5:00 Beginning

6:20 College Years

12:00 State Machines

20:00 Consulting

29:30 Gathering Research

36:50 Taking Notes

40:25 Demographics

45:59 Intermission

46:13 Stakeholders

54:45 Relationship Building

1:03 Going through Data

1:12 Diversity and Inclusivity

1:20 Woman working in the Tech

1:25 Mental Model Maps

1:23 Ending

Meet the rest of the team at http://team.ocux.org/