A Conversation with Indy Young – ocux.org
Join us for a chat with the warm and engaging Indi Young who may touch on cognitive empathy, listening deeply, mental model diagrams, and investigating the problem space. Guest: Indi Young Host: Shraddha Swaroop Video Editor: David Nguyen Sections: 5:00…
Join us for a chat with the warm and engaging Indi Young who may touch on cognitive empathy, listening deeply, mental model diagrams, and investigating the problem space.
Guest: Indi Young
Host: Shraddha Swaroop
Video Editor: David Nguyen
Sections:
5:00 Beginning
6:20 College Years
12:00 State Machines
20:00 Consulting
29:30 Gathering Research
36:50 Taking Notes
40:25 Demographics
45:59 Intermission
46:13 Stakeholders
54:45 Relationship Building
1:03 Going through Data
1:12 Diversity and Inclusivity
1:20 Woman working in the Tech
1:25 Mental Model Maps
1:23 Ending
Meet the rest of the team at http://team.ocux.org/